Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
8.4
Location
9.0
Service
8.3
Dining
8.0
Guest reviews
8.2/10
based on 7 reviews
8.7
8.7/10 based on 884 reviews
Bill
United Kingdom,
March
2024
8.2/10
The hotel is situated in a convenient location in Central Bangkok, making it easy to explore the city by various modes of transportation. The rooms are clean, well-furnished, and offer a quiet environment for a restful night's sleep. The dining options are varied, catering to different culinary preferences. However, some areas of the hotel show signs of aging.
Rooms
8.0
The rooms were clean, well furnished, and very comfortable.
Service
9.0
The service was warm and courteous with smooth check-in and check-out processes.
Location
9.0
The hotel's location in Sukhumvit provides easy access to shopping centers, restaurants, and public transportation.
Dining
8.0
The dining experience offered a wide variety of cuisines to choose from, satisfying different tastes.
Facilities
7.0
The hotel facilities are spacious but may need some refurbishment in certain areas.
Derek
United States,
December
2023
9.2/10
I was pleasantly surprised by this hotel! The rooms were spacious, beautiful, and had plenty of amenities making my stay extremely comfortable. The service, led by the new GM Carl Volschenk, was top-notch and very friendly. The location in Central Bangkok was ideal for exploring the city easily. The dining options were excellent, offering a wide variety of delicious dishes. Overall, a great value for what you get.
Rooms
10.0
The rooms were spacious, beautiful, and well-equipped with all the necessary amenities. Absolutely no complaints at all.
Service
9.0
The staff was very friendly and genuine. They went out of their way to assist us, especially when we needed help getting a taxi to a friend's house far from the city.
Location
9.0
The hotel is in Central Bangkok with easy access to taxis, Tuk-Tuks, and the Sky-Train, making it convenient to explore all parts of the city.
Dining
9.0
The dining experience was amazing with a wide variety of dishes including Indian, Chinese, Thai, and continental foods. The English breakfast sausages were a standout!
Facilities
The facilities were top-notch, offering everything I needed for a comfortable and enjoyable stay.
Robert
United States,
November
2023
8.6/10
I had a pleasant stay at the hotel. The rooms were modern and clean, albeit slightly more spacious than the deluxe 2-queen beds room. They were a bit noisy in the mornings, but overall a good size. The service was exceptional, with the staff being helpful, professional, and accommodating. The location was fantastic, near a busy Main Street, a big mall, and a bts station. The dining experience was a pleasant surprise, offering a variety of choices. The facilities were in good condition.
Rooms
8.0
The rooms were modern and clean, a bit noisy in the mornings but good sized.
Service
9.0
The service was outstanding, with the staff going above and beyond to ensure a great stay.
Location
9.0
The location was fantastic, near a busy Main Street, a big mall, and a bts station.
Dining
9.0
The dining experience was amazing, with a variety of choices and delicious English breakfast sausages.
Facilities
8.0
The facilities were well-maintained and provided everything I needed during my stay.
Trevor
United States,
November
2023
8.8/10
I absolutely loved my stay at this hotel! The rooms were clean, comfortable, and perfect for families with young kids. The natural light and spacious terrace with cushion seats were a lovely touch. The service was top-notch, with friendly staff always ready to assist. The location was ideal for exploring Sukhumvit Road, with plenty of dining options within walking distance. The dining experience was a standout, offering a fantastic spread catering to both kids and adults.
Rooms
9.0
The rooms smelled fresh, were clean, and very comfortable, with two double beds - ideal for families. The spacious terrace filled with natural light was a wonderful spot to relax.
Service
9.0
The service was exceptional, with friendly and accommodating staff. Special shoutout to Khun Meau, the guest relation manager, who went above and beyond to ensure a delightful stay.
Location
9.0
The hotel's location is perfect for exploring the Sukhumvit Road area, with easy access to Thai restaurants and pubs. Being only a few minutes' walk from Terminal21 Asok Shopping Mall was very convenient.
Dining
8.0
The dining experience was fantastic, offering a wide variety of dishes to satisfy different tastes. Starting the day with a delicious meal here was a highlight of my time in Bangkok.
Facilities
The facilities were great, providing everything I needed for a comfortable and enjoyable stay.
Charlie
United Kingdom,
October
2023
8.2/10
The hotel is centrally located in the lively Sukhumvit area, close to great shopping and fancy restaurants. The rooms are clean, tastefully furnished, and offer a pleasant stay. The service is excellent with attentive staff. However, the dining options could be more varied, and the price is a bit on the higher side.
Rooms
8.0
The rooms, from the breakfast bar in the Premium Comfort room to other brighter options elsewhere, are very clean and tastefully furnished.
Service
9.0
The staff, from Housekeeping to the shopping mall and BTS assistance, are very helpful with great English skills.
Location
9.0
The hotel's location in Sukhumvit is central to shopping malls, trains, and the vibrant Sukhumvit area, making it convenient for exploring the city.
Dining
7.0
The dining offers a nice variety of Asian, Indian, Thai, and Western foods, however, more options could enhance the experience.
Facilities
8.0
The hotel offers a good spread of facilities catering to various needs of guests.
Paul
United Kingdom,
June
2023
8.2/10
The hotel offers really comfortable rooms with accessible balconies, accommodating up to 3 guests, and a convenient location close to BTS and Terminal 21 shopping center. The dining experience was a pleasant surprise with diverse choices, but the service could be more friendly.
Rooms
8.0
The rooms were really comfortable and had accessible balconies.
Service
7.0
The staff was qualified and explained all amenities well, but they lacked friendliness.
Location
9.0
The hotel's location is fantastic, within walking distance to BTS and Terminal 21 shopping center.
Dining
8.0
The dining options were diverse and the breakfast was a great surprise with excellent choices.
Facilities
9.0
The facilities were well-maintained and included various amenities.
Tom
United Kingdom,
May
2023
7.0/10
I had a mixed experience at the hotel. The rooms were excellent with nice comfortable beds and a good size; however, the turn down service was lacking. The service was a bit hit and miss with attempts to charge extra for various services. The location, though convenient, had some issues with staff attention during meals. The dining options were varied, but improvements are needed. Overall, it's a medium-sized hotel in a great location with both positives and negatives.
Rooms
8.0
The rooms are excellent with nice comfortable beds and are large.
Service
6.0
The service had its ups and downs, trying to charge extra for services. Staff attention during meals was lacking.
Location
9.0
The location is very convenient, just 3-5 minutes from the hotel to Terminal21 Asok Shopping Mall by foot, making it easy to access.
Dining
7.0
The dining options had a big variety, catering to different tastes, but there is room for improvement.
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